We offer a support service to customer oriented businesses. Our product is multi-pronged to cater for the consumer value chain.

Our services can be categorised as follows:

Reactive Customer Care

This service is more suited to responsible businesses. For a minimal monthly subscription, a business will be informed of a customer's discontent relating from a service or product related dissatisfaction. This will offer the responsible business the opportunity to rectify the listed complaint promptly.

Sympathetic Customer Care

This service is suited for companies that are looking for an edge within their industry or business sector. For a minimal monthly subscription a business can be alerted periodically of customer discontent within a particular industry sector. This will allow a company to reactively bridge the gap between customer expectations of a product or service within their industry of choice.

Objective Customer Care

Customer dissatisfaction statistics will be published and ranked on our website, this is in line with our strategic intent of elevating service levels. We will publish for subscribers an electronic newsletter to highlight a vast array of issues in a variety of industries.

Surveys

Our database of dissatisfied customers continues to grow on a daily basis. Our aim is to foster a culture of constant improvement of both product and service levels by service providers to consumers. We offer a synchronised service improvement platform to an array of industries.